Lifetime Exchange & Buyback


Category

Lifetime exchange

 Buyback
Gold/ platinum jewellery

100% value of metal weight at the prevailing metal rate

95% value of metal weight at the prevailing metal rate
Diamond jewellery

100% value of metal and diamond weight at the prevailing metal rate

80% value of metal and diamond weight at the prevailing metal rate
Gemstone jewellery 100% value of metal and gemstone weight at the prevailing metal rat 80% value of metal and gemstone weight at the prevailing metal rate
Loose Solitaire

100% value of Solitaire weight at the prevailing metal rate

 70% of solitaire value at the prevailing market rate (Up to INR 5 lakh)


Important Notes:

  1. Discounts & Gifts: Any discounts or gifts received during purchase will be deducted from the exchange/buyback value.

  2. Missing Certificates: Missing product certificates (e.g., diamond certificates) will incur a standard deduction of ₹500 per missing certificate.

  3. Lifetime Exchange: The exchange value will be credited to your Rupesh Jewellers Account as store credits after Quality Check (QC). Store credits will remain valid for 365 days and can only be used to purchase jewellery.

  4. Lifetime Buyback:  Payment from buy back will be only via bank transfer to the customer’s bank account within a period of 10-14 working days, after quality check and valuation of the said product(s) is confirmed by the customer.

  5. Approval Period: You must approve the exchange or buyback valuation within 15 days. If you reject it, the jewellery will be returned;

  6. Eligibility: Products bought from non-Rupesh Jewellers stores are not eligible for exchange or buy-back.

  7. Processing Charges: ₹500 will be charged for exchanges or buybacks initiated online (not applicable for in-store exchanges).

  8. Free Shipping: Free delivery within India.

  9. Transit Insurance: All products are fully insured until they reach you.

  10. This feature is not available for international orders (orders that will be shipped abroad from India).