Old Gold Exchange Policy

Welcome to our Old Gold Exchange service! We offer you an easy and secure way to exchange your old gold jewellery for cash or store credit. 

Eligibility

• You must be at least 18 years old to use this service.

• You will need to provide valid identification (such as a government-issued ID) to complete any transaction.

• Studded jewellery exchange is applicable only at Rupesh jewellers stores and is not applicable for an online transaction.

Items We Accept

• We accept diamond and gold jewellery for old gold exchange.
  
  

• The gold must be BIS hallmarked (not plated or fake), and the diamonds must be natural or certified. We do not accept damaged, incomplete, or counterfeit items.

How We Evaluate Your Items

• Gold: We assess the purity and weight of your gold jewellery.

• Diamonds: We assess the quality (cut, clarity, colour, and carat weight) of the diamonds.

• The evaluation will be based on the current market rates for gold and diamonds at the time of the exchange.

• You will receive a detailed evaluation of your items, and we will offer you a fair price based on the assessment.

 How it works

• Visit the Rupesh jeweller’s store or raise a request: Walk into any of our stores or raise a request from below form with the gold that you’d like to exchange (Remember to bring your PAN card)
  
  

• A Quick gold check at store: We will measure the purity and weight of your gold with our karat meter
  
  

• We’ll calculate the exchange value: Your exchange value will be calculated as per the prevailing gold price
  
  

• Pick your favourite design: Once your exchange value is determined, you can place an order for a beautiful Rupesh jewellers design.

. Terms & conditions

• The old gold that you bring for exchange must be in plain gold format (without any gemstones or diamonds). Other than plain gold jewellery, gold coins, biscuits or bars are also accepted.
  

• The jewellery that you exchange it for can be any jewellery item from Rupesh jewellers designs belonging to plain gold jewellery, diamond and gemstone jewellery and platinum jewellery categories.
  

• Old gold can be exchanged for any jewellery. For exchange to any Jewellery, 5% standard deduction on Old gold value will be applicable. You cannot exchange your old gold for cash or gold coins.
  

• Once your exchange value is computed, you can buy any jewellery of similar or higher value by paying the excess in cash or card. No cash refund will be provided for exchange.

• A declaration form has to be signed by you stating the weight of gold being exchanged. This form states that you have willingly given the gold for cutting/ melting. It also mentions that the gold given by you will not be returned and the purity reading generated by the Karat meter will be acceptable to you.
  

• In this exchange programme, you will not be eligible for 15-day Money-Back guarantee unlike regular purchases made from Rupesh jewellers Lifetime Exchange policy will be applicable.
  

• The gold jewellery you bring for exchange must be greater than 14 Kt.

Why Rupesh Jewellers

•  Competitive Offers – We offer fair prices based on the current gold market value.
  

•   Transparent Process – No hidden fees or surprises. Know exactly what you're getting.
  

•  Trusted by Thousands – Secure, reliable, and customer-focused.